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Ascendifly

Operations Manager

Ascendifly

Posted

3 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Ascendifly is seeking an Operations Manager in Kathmandu, responsible for overseeing operations across multiple outlets, ensuring compliance with SOPs, quality and hygiene standards. The role requires training and supporting team members, managing P&L, cost control, and driving efficiency. Candidates should have a background in hospitality or business administration with at least 4 years of relevant experience. The position offers the opportunity to work in a dynamic environment with a focus on premium customer service.

About Company

Ascendifly is a Revenue consulting company specializing in training, research, and consulting services for revenue-centric business functions. They aim to enhance sales, marketing, and business development through effective organizational development interventions.

Core Requirements

  • Bachelor's degree in Hospitality, Business Administration, or related field
  • 4 years of experience in multi-outlet operations
  • Understanding of P&L and cost control
  • Experience in franchise management
  • Ability to travel frequently

Responsibilities

  • Lead operations for all outlets
  • Ensure compliance with SOPs and hygiene standards
  • Train and support managers and staff
  • Oversee financial performance and cost control
  • Launch new outlets and ensure operational readiness
  • Track KPIs and suggest improvements
  • Maintain premium customer experience

Must Have skills

LeadershipCommunicationTrainingP&L ManagementOperational Efficiency

Nice To Have Skills

Specialty Coffee KnowledgeFranchise ManagementCustomer ServiceTeam SupportQuality Assurance

Job Keywords

OperationsManagerHospitalityComplianceCustomer Experience

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