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VinFast

Operations Manager

VinFast

Posted

last month

Hanoi, Hanoi, Vietnam

Onsite

VND 18M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Operations Manager will be responsible for overseeing after-sales operations within overseas markets. The role entails managing logistics, sales, and customer service to enhance operational efficiency.

About Company

VinFast is a prominent automotive manufacturer based in Vietnam, focused on producing electric vehicles and expanding into international markets.

Core Requirements

  • Bachelor's degree in Business or related field
  • Experience in operations management
  • Knowledge of sales and customer service
  • Strong analytical skills
  • Ability to manage cross-functional teams

Responsibilities

  • Oversee after-sales operations in overseas markets
  • Manage logistics and supply chain processes
  • Implement strategies to improve customer satisfaction
  • Collaborate with sales and marketing teams
  • Analyze operational data for efficiency improvements
  • Develop and update operational policies
  • Lead training sessions for staff on best practices

Must Have skills

Strong leadership skillsExcellent communicationAnalytical thinkingProject managementProblem-solvingSales proficiencyCustomer service orientation

Job Keywords

OperationsManagementSalesLogisticsCustomer Service

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