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Gui Tea

Operations Director

Gui Tea

Posted

last month

Singapore

Onsite

SGD 10K

Mid Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Operations Director will oversee the complete operation of a high-end matcha supermarket in Singapore. This role involves team management, supply chain oversight, and creating immersive customer experiences.

About Company

Gui Tea is China's largest matcha manufacturer, integrating cultivation, R&D, production, and global marketing. They ensure quality control and efficient operations from origin to excellence.

Core Requirements

  • 5+ years in retail or catering management
  • Experience in opening stores from 0 to 1
  • Familiarity with high-end food supply chains
  • Strong leadership and data analysis skills
  • Fluency in English and Mandarin/Cantonese/Japanese

Responsibilities

  • Operate a 400m2 matcha supermarket
  • Manage a team of 15-25 staff members
  • Oversee supply chain and inventory control
  • Design customer experiences and workshops
  • Lead marketing and social media campaigns
  • Monitor sales and key performance indicators
  • Ensure compliance and risk management

Benifits

  • high performance bonus
  • store equity incentives
  • annual leave

Must Have skills

Team leadershipData analysisCost controlSupply chain managementSocial media marketingCustomer experience designFluency in multiple languages

Job Keywords

Operations DirectorRetail ManagementMatchaTeam LeadershipSupply Chain

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