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Lalamove

Operations Associate

Lalamove

Posted

2 days ago

Surabaya

Onsite

IDR 5M

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As an Operations Associate at Lalamove in Surabaya, you will focus on managing driver operations effectively to ensure timely and efficient service. This role involves coordinating logistics, supporting customers, and improving operational processes. You should be a problem solver with a keen eye for detail and excellent communication skills. This position does not require advanced experience, making it suitable for junior candidates eager to grow in the operations field.

About Company

Lalamove is a logistics company that connects users with delivery drivers through its platform, focusing on efficient and reliable service in urban environments.

Core Requirements

  • Strong communication skills
  • Attention to detail
  • Problem-solving abilities
  • Basic understanding of logistics
  • High school diploma or equivalent

Responsibilities

  • Manage driver operations
  • Coordinate logistics activities
  • Resolve customer inquiries
  • Improve operational processes
  • Support the dispatch team
  • Monitor delivery performance
  • Assist in driver training

Must Have skills

CommunicationProblem SolvingLogisticsTime ManagementAttention to Detail

Nice To Have Skills

Customer ServiceTeamworkFlexibilityAnalytical SkillsBasic Computer Skills

Tools Knowledge Requried

Dispatch SoftwareCRM ToolsLogistics Platforms

Job Keywords

OperationsLogisticsCustomer SupportDeliveryTransportation

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