Operations Associate
Zocdoc
Posted
3 weeks ago
Pune, Maharashtra, India
Onsite
INR 25K
Full Time
Sema Summary
Zocdoc is seeking an Operations Associate to support customer service and sales efforts in Pune, India. The role involves managing operations, assisting with customer inquiries, and contributing to sales processes. Ideal candidates should have strong communication abilities and a customer-focused mindset. This full-time position is a great opportunity for individuals looking to gain experience in a dynamic environment.
About Company
Zocdoc is a healthcare technology company that connects patients with healthcare providers, simplifying the process of booking appointments and accessing medical services.
Core Requirements
- Bachelor's degree
- Strong communication skills
- Customer service experience
- Ability to work in a team
- Problem-solving skills
Responsibilities
- Assist customers with inquiries.
- Manage operational tasks.
- Support sales initiatives.
- Collaborate with team members.
- Provide feedback for process improvements.
- Maintain accurate records.
- Analyze customer feedback to identify trends.
Must Have skills
Job Keywords
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