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Onboarding Specialist
Fresha
Posted
3 weeks ago

Manila

Onsite

PHP 30K

Full Time

Job Categories

Customer Support Onboarding Specialist Management

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Sema Summary

Fresha is seeking an Onboarding Specialist to assist in the onboarding process for partners in Manila. This full-time position involves working directly with clients to ensure a smooth transition and implementation of services. The ideal candidate will have experience in customer onboarding and speak Spanish fluently. This is an on-site role, focusing on fostering strong relationships with partners. Freshers and experienced candidates are encouraged to apply.

About Company

Fresha is a platform that offers scheduling and payment solutions for beauty and wellness businesses, focusing on creating seamless experiences for both clients and service providers.

Core Requirements

Fluent in Spanish
Experience in customer service
Ability to manage onboarding processes
Strong communication skills
Problem-solving abilities

Responsibilities

Assist partners with onboarding processes
Conduct training sessions for new users
Ensure user data is accurately entered
Resolve onboarding issues promptly
Build relationships with partners
Gather feedback to improve onboarding experience
Collaborate with teams for process enhancement

Must Have skills

CommunicationSpanish proficiencyCustomer serviceProblem-solvingOnboarding experience

Nice To Have Skills

Project managementTechnical aptitudeTeam collaboration

Job Keywords

OnboardingSpecialistCustomer ServiceSpanishCommunication

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