Manager
MicroSourcing
Posted
3 weeks ago
Taguig, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Manager, Service Management Office (B2B AU Telco) position at MicroSourcing involves overseeing service management functions in the B2B telecommunications sector. This role requires an individual with mid-level experience in management, preferably with a background in telecom. The responsibilities include coordinating service delivery and improving client relations. The position is full-time and based in Taguig, Philippines.
About Company
MicroSourcing is a leading provider of outsourced solutions tailored to meet unique client requirements, specializing in various sectors including telecommunications.
Core Requirements
- Bachelor's degree
- Experience in management
- Knowledge of telecommunications
- Strong communication skills
- Leadership experience
Responsibilities
- Manage service delivery teams
- Oversee B2B client interactions
- Develop and implement service strategies
- Ensure compliance with service standards
- Monitor team performance
- Facilitate communication between departments
- Drive continuous improvement initiatives
Must Have skills
Nice To Have Skills
Job Keywords
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