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Vodafone Idea Limited

Manager Store Operations

Vodafone Idea Limited

Posted

3 weeks ago

Gurgaon, Haryana, India

Remote

INR 80K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Manager of Store Operations at Vodafone Idea Limited is responsible for overseeing the day-to-day operations in the retail stores. This role involves managing staff, ensuring excellent customer service, and optimizing the inventory and sales processes. The position requires strong leadership skills and a focus on performance metrics in a hybrid work environment. Ideal candidates will demonstrate experience in retail management and a commitment to driving sales and excellence.

About Company

Vodafone Idea Limited is a leading telecommunications company offering a wide range of services and innovative solutions. The firm is focused on enhancing customer experience and operational efficiency.

Core Requirements

  • Bachelor's degree
  • Retail management experience
  • Leadership skills
  • Customer service focus
  • Sales experience

Responsibilities

  • Manage daily retail operations
  • Lead and develop store staff
  • Ensure customer satisfaction
  • Optimize sales and inventory processes
  • Monitor performance metrics
  • Implement company policies and procedures
  • Coordinate with other departments

Must Have skills

LeadershipRetail managementCustomer serviceSales strategyPerformance analysis

Nice To Have Skills

Team buildingInventory managementConflict resolutionData analysisMarketing knowledge

Tools Knowledge Requried

POS systemCRM softwareExcelInventory management systemSales analytics tools

Job Keywords

operations managerretailstore managementcustomer servicesales optimization

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