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Johnson Controls

Manager Service

Johnson Controls

Posted

3 weeks ago

Gurgaon, Haryana, India

Onsite

INR 50K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Manager Service position at Johnson Controls involves overseeing service operations and ensuring customer satisfaction. The role requires strong leadership skills to manage teams effectively and address any customer complaints. Candidates should possess mid-level experience in service management and demonstrate capabilities in operational oversight. This is a full-time on-site position located in Gurgaon, Haryana, India.

About Company

Johnson Controls is a global leader in the building industry, focusing on integrating operational technology with smart building solutions.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in service management
  • Strong leadership skills
  • Ability to handle customer complaints
  • Understanding of operational processes

Responsibilities

  • Oversee service operations
  • Manage service teams
  • Ensure customer satisfaction
  • Address customer complaints
  • Develop operational strategies
  • Monitor service performance metrics
  • Implement training programs for staff

Must Have skills

LeadershipCustomer serviceTeam managementOperational oversightProblem-solving

Nice To Have Skills

Project managementCommunicationAnalytical skillsNegotiationTime management

Job Keywords

Service ManagementCustomer SatisfactionTeam LeadershipOperations ManagementProblem Solving

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