Manager - Business Channel
Hong Leong Bank Berhad
Posted
4 weeks ago
Kuala Lumpur, Malaysia
Onsite
MYR 6K
Mid Level
Full Time
Sema Summary
The Manager - Business Channel role at Hong Leong Bank involves overseeing operations and enhancing customer service. Candidates are expected to manage and optimize business channels, focusing on customer satisfaction and operational efficiency. This mid-level position is based in Kuala Lumpur, Malaysia, and may require experience in banking or financial services. Strong management skills and operational knowledge are essential for success.
About Company
Hong Leong Bank Berhad is a prominent financial institution in Malaysia, offering a wide range of banking services to meet diverse customer needs.
Core Requirements
- Bachelor's degree in Business or relevant field
- 3-5 years of managerial experience
- Strong communication skills
- Experience in customer service
- Knowledge of banking operations
Responsibilities
- Manage daily operations of business channels
- Enhance customer service strategies
- Oversee staff training and development
- Ensure compliance with banking regulations
- Analyze business performance metrics
- Collaborate with other departments
- Implement process improvements
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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