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HK Express

Manager, Airport Services

HK Express

Posted

3 weeks ago

Manila

Onsite

PHP 30K

Full Time

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Skills

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Sema Summary

The Manager of Airport Services at HK Express is responsible for overseeing airport operations, ensuring high-quality services for passengers, and managing staff effectively. This role requires strong leadership skills and an ability to coordinate with various departments. The position is located in Manila, Philippines, and is on-site and full-time. Candidates should possess experience in airport management and excellent customer service skills.

About Company

HK Express is a leading low-cost airline known for its commitment to providing affordable travel experiences. With a focus on innovation and customer satisfaction, HK Express operates numerous routes to popular destinations throughout Asia.

Core Requirements

  • Bachelor's degree in related field
  • Experience in airport operations
  • Strong leadership skills
  • Excellent communication skills
  • Ability to manage a team

Responsibilities

  • Oversee daily airport operations
  • Ensure exceptional customer service
  • Manage operational staff and schedules
  • Coordinate with safety and security teams
  • Implement operational improvements
  • Monitor performance metrics
  • Handle passenger inquiries and complaints

Must Have skills

LeadershipOperational managementCustomer serviceProblem-solvingTeam management

Nice To Have Skills

Bilingual communicationAnalytical skillsConflict resolutionProject managementTime management

Tools Knowledge Requried

Airport management systemsCommunication toolsData analysis softwareScheduling software

Job Keywords

Airport managementOperations supervisorCustomer experienceTeam leadershipService excellence

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