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NTT DATA, Inc.

Managed Services Engineer

NTT DATA, Inc.

Posted

3 weeks ago

Bengaluru East, Karnataka, India

Remote

INR 60K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Managed Services Engineer role at NTT DATA, Inc. involves providing technical support and ensuring the efficient operation of managed services. The position requires a mid-level individual who has a strong background in technology and support services. This hybrid position is based in Bengaluru East, Karnataka, India. Key responsibilities include troubleshooting issues and collaborating with various teams. The role offers opportunities for professional growth and skill development.

About Company

NTT DATA, Inc. is a global services provider that delivers a wide range of IT and business solutions to organizations across various industries.

Core Requirements

  • Bachelor's degree in Computer Science
  • 3 years of relevant experience
  • Strong troubleshooting skills
  • Experience in managed services
  • Knowledge of IT service management

Responsibilities

  • Provide technical support to clients
  • Troubleshoot and resolve issues
  • Monitor service performance
  • Collaborate with engineering teams
  • Maintain documentation of issues
  • Implement service improvements
  • Participate in client meetings

Must Have skills

TroubleshootingTechnical SupportService ManagementCommunicationCollaboration

Nice To Have Skills

Project ManagementITIL CertificationCloud TechnologiesDatabase ManagementScripting Skills

Tools Knowledge Requried

ServiceNowJIRAMicrosoft TeamsZoomConfluence

Job Keywords

Managed ServicesTechnical SupportIT SupportEngineeringTroubleshooting

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