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TE Connectivity

Major Incident Manager

TE Connectivity

Posted

yesterday

Petaling Jaya, Selangor, Malaysia

Remote

MYR 8K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Major Incident Manager position at TE Connectivity involves managing significant incidents affecting IT services. The role requires effective communication, coordination, and resolution strategies to ensure minimal disruption to business operations. Candidates should have experience in IT management and incident response, and be adept at working in a hybrid environment. This full-time position is based in Petaling Jaya, Malaysia and offers competitive monthly compensation.

About Company

TE Connectivity is a global leader in connectivity and sensor solutions, providing innovations to connectors, relays, and electronic components across various industries.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience in incident management
  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a team environment

Responsibilities

  • Oversee major incident resolution
  • Coordinate with various teams
  • Develop incident management processes
  • Communicate with stakeholders
  • Monitor incident metrics
  • Document incident resolutions
  • Train team members on best practices

Must Have skills

Incident managementITIL frameworkProblem-solvingCommunicationTeam coordination

Nice To Have Skills

LeadershipProject managementData analysisCustomer serviceTechnical knowledge

Tools Knowledge Requried

ServiceNowJIRASlackMicrosoft TeamsZoom

Job Keywords

Incident ManagementIT ManagementProblem SolvingCoordinationHybrid Work

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