Semesteria Logo
HR Le Méridien Phuket Mai Khao Beach Resort

Loyalty Manager

HR Le Méridien Phuket Mai Khao Beach Resort

Posted

3 weeks ago

Phuket, Thailand

Onsite

THB 40K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Loyalty Manager role at HR Le Méridien Phuket Mai Khao Beach Resort focuses on building and managing customer loyalty programs. The position requires fluency in Russian and involves strategizing marketing initiatives, engaging with guests, and analyzing loyalty trends. This full-time role is based on-site in Phuket, Thailand. Candidates should possess strong interpersonal skills and a flair for customer service. Competitive salary and opportunities for professional growth are available.

About Company

HR Le Méridien Phuket Mai Khao Beach Resort is a premier hotel that combines luxury with exceptional service. Aiming to provide a unique guest experience, the resort emphasizes customer loyalty and engagement through exclusive programs and benefits.

Core Requirements

  • Fluency in Russian
  • Experience in customer loyalty programs
  • Strong communication skills
  • Analytical thinking
  • Bachelor's degree in relevant field

Responsibilities

  • Develop and implement loyalty programs.
  • Engage with guests to promote loyalty initiatives.
  • Analyze customer feedback and trends.
  • Collaborate with marketing for promotions.
  • Develop strategies to increase customer retention.
  • Monitor program effectiveness and performance.
  • Train staff on loyalty program benefits.

Must Have skills

Customer serviceMarketing strategiesData analysisCommunicationTeam collaboration

Nice To Have Skills

Project managementDigital marketingCRM toolsPublic speakingMultilingual skills

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeData Analytics ToolsEmail Marketing Platforms

Job Keywords

loyalty programscustomer engagementhospitality managementmarketingstrategy

Similar Jobs