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Societe Generale Global Solution Centre

Lead System Engineer

Societe Generale Global Solution Centre

Posted

3 weeks ago

Bengaluru, Karnataka, India

Remote

INR 80K

Senior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Lead System Engineer position at Societe Generale Global Solution Centre involves defining and implementing SBC and ECB solutions for telecommunication applications. Candidates are expected to have over 10 years in voice engineering and specific expertise with Oracle SBC/ECB solutions, security compliance, and troubleshooting. The role also includes the automation of processes and management of high availability in enterprise environments. The company promotes a diverse working atmosphere and offers opportunities for career progression.

About Company

Societe Generale Global Solution Centre, a subsidiary of the European financial services group Societe Generale, focuses on Application Development, Infrastructure Management, and Business Process Management. Established in 2000, it employs over 11,000 people in India and emphasizes career growth, digital integration, and sustainable practices.

Core Requirements

  • 10+ years in voice engineering
  • 5+ years with Oracle SBC/ECB
  • Expertise in SIP protocol
  • Proficiency in automation scripting
  • Degree in IT or related field

Responsibilities

  • Define SBC solutions for SIP trunking.
  • Deploy Oracle SBC/ECB appliances.
  • Enable voice interconnect for UC platforms.
  • Monitor call quality and performance.
  • Develop automation scripts for processes.
  • Lead incident resolution efforts.
  • Maintain compliance documentation.

Benifits

  • Diversity environment
  • Career progression opportunities
  • Support for ESG initiatives
  • Solidarity actions

Must Have skills

Oracle SBC configurationVoice integrationSecurity complianceTroubleshooting skillsAutomation scripting

Nice To Have Skills

ITIL processes knowledgeAnalytical skillsCustomer-focused mindsetTeam leadershipAdaptability to change

Tools Knowledge Requried

Oracle SBCEOM toolSIP tracesPythonShell

Job Keywords

System EngineerOracleSBCVoice EngineeringTelecommunication

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