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Firstsource

L&D Specialist

Firstsource

Posted

3 weeks ago

Bengaluru, Karnataka, India

Onsite

INR 50K

Full Time

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Sema

Sema Summary

The L&D Specialist at Firstsource will be responsible for designing and implementing effective learning and development strategies. The role involves analyzing training needs, creating tailored training programs, and evaluating their effectiveness. Candidates should possess experience in employee training, development frameworks, and collaboration with departments. The position is based in Bengaluru, Karnataka, and offers a full-time opportunity. Salary is competitive, estimated around INR 50,000 a month.

About Company

Firstsource is a leading global provider of business process outsourcing services, focusing on optimizing client operations and enhancing customer engagement.

Core Requirements

  • Bachelor's degree or equivalent
  • Experience in learning and development
  • Strong communication skills
  • Ability to analyze training needs
  • Familiarity with adult learning principles

Responsibilities

  • Design and implement training programs
  • Conduct training needs analysis
  • Evaluate training effectiveness
  • Collaborate with cross-functional teams
  • Develop learning materials
  • Maintain training records
  • Facilitate workshops and training sessions

Must Have skills

Training designCommunicationAnalytical skillsCollaborationProject management

Nice To Have Skills

CoachingMentoringE-learning developmentPresentation skillsReport writing

Job Keywords

LearningDevelopmentTrainingEmployee engagementHR

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