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Kopi Kenangan

Key Account Manager

Kopi Kenangan

Posted

2 weeks ago

South Jakarta, Jakarta

Remote

IDR 10M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Key Account Manager at Kopi Kenangan will be responsible for managing and developing key accounts, particularly targeting Indomaret. The role involves ensuring client satisfaction, negotiating contracts, and collaborating with various departments to meet client needs. Ideal candidates should have experience in account management or sales, excellent interpersonal skills, and a strategic mindset. This position is full-time and based in a hybrid work environment.

About Company

Kopi Kenangan is a leading coffee chain in Indonesia, focusing on delivering high-quality beverages and unique customer experiences.

Core Requirements

  • Bachelor's degree in Business or related field
  • Proven experience in account management
  • Strong communication skills
  • Ability to analyze market data
  • Knowledge of retail industry dynamics

Responsibilities

  • Develop and manage key accounts
  • Negotiate contracts with clients
  • Ensure client satisfaction and retention
  • Collaborate with marketing and sales teams
  • Analyze account performance metrics
  • Identify opportunities for upselling
  • Prepare reports on account activities

Must Have skills

NegotiationCommunicationAccount ManagementMarket AnalysisRelationship Building

Nice To Have Skills

Sales StrategyProject ManagementCustomer EngagementRetail MarketingTeam Collaboration

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeSalesforceData Analytics ToolsPresentation Software

Job Keywords

Key Account ManagementRetailSalesNegotiationCustomer Relations

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