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Dogma Group

Junior ERP Support Engineer

Dogma Group

Posted

4 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Dogma Group is seeking a Junior ERP Support Engineer to assist in managing their ERP systems. The role requires troubleshooting, user support, and system maintenance. Candidates should be technically inclined and possess strong problem-solving skills. This is a full-time position based on-site in Kathmandu, Nepal, and is a great opportunity for those starting their careers in IT. The company offers a supportive work environment.

About Company

Dogma Group is a dynamic company specializing in technology solutions, committed to providing exceptional service and support to its clients.

Core Requirements

  • Bachelor's degree in IT or related field
  • Knowledge of ERP systems
  • Strong analytical skills
  • Excellent communication skills
  • Familiarity with customer support best practices

Responsibilities

  • Provide technical support for ERP systems
  • Assist in troubleshooting user issues
  • Conduct training for end-users
  • Monitor system performance and uptime
  • Collaborate with team members on projects
  • Document support activities and solutions
  • Stay updated on new software features

Must Have skills

Technical supportProblem-solvingCommunicationAnalytical thinkingERP knowledge

Nice To Have Skills

Customer serviceDatabase managementSoftware installationUser trainingProject collaboration

Tools Knowledge Requried

ERP softwareHelpdesk toolsMicrosoft OfficeDatabase software

Job Keywords

ERPSupportEngineerTechnicalCustomer Service

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