IT Technician
RSM US LLP
Posted
3 weeks ago
Bengaluru
Onsite
INR 50K
Full Time
Sema Summary
RSM US LLP is seeking an IT Technician for their Bengaluru office. This role focuses on supporting IT customer operations, troubleshooting technical issues, and maintaining customer satisfaction. Candidates should have hands-on experience in technical support and a customer-centric approach. The position is full-time and located on-site in Bengaluru, India.
About Company
RSM US LLP is a leading provider of audit, tax, and consulting services focused on the middle market. They offer a variety of services that help businesses in their operational needs.
Core Requirements
- Technical support experience
- Customer service skills
- Problem-solving ability
- Communication skills
- Relevant IT certifications
Responsibilities
- Provide technical support for IT operations.
- Troubleshoot hardware and software issues.
- Assist customers with technical inquiries.
- Maintain customer satisfaction through effective communication.
- Document technical processes and solutions.
- Collaborate with team members on complex issues.
- Stay updated with the latest technology trends.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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