IT Support
PT Hermes Solusi Integrasi
Posted
2 days ago
Tangerang, Banten, Indonesia
Onsite
IDR 5M
Junior Level
Contract
Sema Summary
As an IT Support professional at PT Hermes Solusi Integrasi, you will be responsible for providing technical assistance to users, ensuring their systems run smoothly. This role requires a foundational understanding of IT systems and a readiness to solve problems effectively. Located in Tangerang, Indonesia, this is a contract position ideal for junior-level candidates eager to grow their skills in a dynamic environment. An understanding of customer service will be beneficial.
About Company
PT Hermes Solusi Integrasi specializes in providing integrated solutions in the IT sector, focusing on delivering exceptional technical support and customer service.
Core Requirements
- Bachelor's degree in IT or related field
- Basic knowledge of computer systems
- Customer service experience
- Ability to troubleshoot and solve problems
- Strong communication skills
Responsibilities
- Provide technical support to users
- Diagnose hardware and software issues
- Assist in network connectivity problems
- Maintain IT equipment and software
- Document support interactions
- Educate users on IT best practices
- Coordinate with external IT vendors
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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