Semesteria Logo
Adapundi

IT Support Staff

Adapundi

Posted

2 days ago

Jakarta, Indonesia

Onsite

IDR 4M

Junior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

As an IT Support Staff at Adapundi, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The role requires a junior-level candidate who can assist with troubleshooting and resolving IT-related problems effectively on-site in Jakarta. You will also need to maintain records of issues and implement solutions as required, working collaboratively within a team. A solid understanding of networking and computer systems is essential.

About Company

Adapundi specializes in providing innovative solutions in information technology to enhance business operations. They are focused on delivering exceptional support and ensuring customer satisfaction.

Core Requirements

  • Bachelor's degree in IT or related field
  • Experience with computer systems and networks
  • Troubleshooting and problem-solving skills
  • Good communication skills
  • Ability to work in a team environment

Responsibilities

  • Provide technical support to users
  • Troubleshoot hardware and software issues
  • Maintain computer systems and networks
  • Document IT issues and resolutions
  • Assist in setting up new equipment
  • Provide training to users as necessary
  • Collaborate with other IT staff on projects

Must Have skills

Technical supportNetworkingTroubleshootingCommunicationTeamwork

Nice To Have Skills

Customer serviceTime managementProblem-solvingAdaptabilityDocumentation

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsNetwork monitoring toolsTicketing systemsMicrosoft Office

Job Keywords

IT supporttechnical assistancetroubleshootingnetworkingcustomer service

Similar Jobs