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IT Support Specialist
SBM Offshore
Posted
2 weeks ago

Kuala Lumpur, Malaysia

Remote

MYR 4K

Mid Level

Full Time

Job Categories

IT Support Technical Helpdesk Service

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Sema Summary

The IT Support Specialist role at SBM Offshore involves providing technical support for IT-related issues in a hybrid work environment. The candidate should have experience resolving user inquiries and managing IT systems. They will be expected to demonstrate problem-solving skills and provide excellent customer service. The position is full-time, located in Kuala Lumpur, Malaysia, and is suitable for mid-level professionals with relevant IT experience. Hybrid working conditions may allow flexibility in work location.

About Company

SBM Offshore is a leading company in the energy sector, focused on providing floating production solutions and services to the oil and gas industry worldwide.

Core Requirements

Bachelor's degree in IT or related field
Experience in technical support
Strong problem-solving skills
Excellent communication abilities
Familiarity with IT systems and tools

Responsibilities

Provide technical support to users
Manage IT-related inquiries and problems
Assist in troubleshooting hardware and software issues
Maintain IT documentation and records
Collaborate with the IT team on projects
Train users on new software and systems
Ensure compliance with IT policies and best practices

Must Have skills

Technical supportProblem-solvingCommunicationIT systems managementCustomer service

Nice To Have Skills

Project managementTeam collaborationAdaptabilityTraining skillsDocumentation

Job Keywords

IT supporttechnical supportcustomer serviceproblem solvinghybrid work

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