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iSpeed Solutions

IT Support Specialist

iSpeed Solutions

Posted

2 weeks ago

Singapore

Remote

SGD 4K

Junior Level

Full Time

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Sema Summary

The IT Support Specialist role at iSpeed Solutions involves providing technical support to users in a hybrid work environment. Responsibilities include troubleshooting hardware and software issues, assisting with system maintenance, and offering user training. The ideal candidate should possess basic IT knowledge and problem-solving skills. This full-time position is suitable for junior-level applicants and encourages candidates passionate about technology. Benefits may include flexible work arrangements.

About Company

iSpeed Solutions is a technology company focused on providing innovative IT services and solutions while emphasizing customer satisfaction.

Core Requirements

  • Associate degree in IT or related field
  • Basic knowledge of IT systems
  • Problem-solving skills
  • Excellent communication skills
  • Ability to work in a hybrid environment

Responsibilities

  • Troubleshoot hardware issues
  • Assist users with software queries
  • Conduct system maintenance
  • Provide user training
  • Manage IT inventory
  • Document support processes
  • Respond to help desk tickets

Must Have skills

IT knowledgeProblem-solvingCommunicationCustomer serviceTechnical support

Nice To Have Skills

TeamworkTime managementAdaptability

Tools Knowledge Requried

Helpdesk softwareRemote desktop toolsDocumentation tools

Job Keywords

IT supporttechnical assistancecustomer serviceproblem solvinghardware troubleshooting

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