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LIXIL

IT Support

LIXIL

Posted

3 weeks ago

Hanoi, Hanoi, Vietnam

Onsite

VND 6M

Full Time

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Sema Summary

LIXIL is seeking an IT Support professional to join their Hanoi office. The role emphasizes delivering technical assistance and resolving IT-related issues for employees. Candidates will be expected to troubleshoot hardware and software problems effectively. Strong communication skills are required to assist users across various departments. This is a full-time on-site position with a competitive salary.

About Company

LIXIL is a leading global producer of building materials and housing products, committed to enhancing living environments.

Core Requirements

  • Technical knowledge in IT support
  • Problem-solving skills
  • Ability to communicate effectively
  • Experience with hardware and software
  • Bachelor's degree in a relevant field

Responsibilities

  • Provide technical assistance to staff
  • Troubleshoot hardware and software issues
  • Maintain and monitor IT equipment
  • Assist with network configurations
  • Install and update software applications
  • Document all support actions taken
  • Collaborate with the IT team on projects

Must Have skills

TroubleshootingCommunicationTechnical SupportProblem-solvingCustomer Service

Nice To Have Skills

Network ConfigurationDocumentation SkillsTime ManagementTeam CollaborationIT Security Awareness

Tools Knowledge Requried

Ticketing SystemRemote DesktopHelpdesk SoftwareNetwork ToolsHardware Diagnostic Tools

Job Keywords

IT SupportTechnical AssistanceHelpdeskTroubleshootingUser Support

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