IT Support Engineer
Grey Tree
Posted
2 days ago
Singapore, Singapore
Onsite
SGD 4K
Junior Level
Full Time
Sema Summary
As an IT Support Engineer at Grey Tree, you will provide end-user support for technical issues, ensuring seamless operation of hardware and software. The role requires a problem-solving mindset and strong communication skills, as you will assist users directly. This is a full-time position located on-site in Singapore. Candidates should be prepared to handle various IT queries and support tasks efficiently.
About Company
Grey Tree is a technology company focused on providing IT solutions and support to a diverse clientele. Committed to quality and customer service, they emphasize the importance of technical support roles in maintaining operational efficiency.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in customer service
- Proficiency in troubleshooting
- Knowledge of operating systems
- Familiarity with network configurations
Responsibilities
- Provide technical support to end-users
- Troubleshoot hardware and software issues
- Install and configure IT equipment
- Document support processes and resolutions
- Assist in network maintenance
- Train users on new technologies
- Collaborate with IT teams for project support
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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