IT Support Engineer
Atlas Copco Group
Posted
2 weeks ago
Chachoengsao, Thailand
Remote
THB 30K
Mid Level
Full Time
Sema Summary
As an IT Support Engineer at Atlas Copco Group, you will be responsible for delivering exceptional customer support in a hybrid work setting. Your role will involve troubleshooting various IT issues, ensuring effective communication with users, and providing technical assistance. This position requires a mid-level experience where you will utilize your technical skills to enhance user satisfaction. The role is based in Chachoengsao, Thailand, and offers a competitive salary.
About Company
Atlas Copco Group is a leading global provider of industrial solutions, dedicated to delivering sustainable productivity to customers through innovative products and services.
Core Requirements
- Bachelor's degree in IT or related field
- 3+ years of IT support experience
- Strong troubleshooting skills
- Excellent communication skills
- Ability to work in a hybrid environment
Responsibilities
- Provide technical support to users
- Troubleshoot hardware and software issues
- Assist in the setup and configuration of IT equipment
- Document and track support requests
- Collaborate with other IT staff
- Ensure customer satisfaction through effective communication
- Support the hybrid work model
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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