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2X

IT Support Associate

2X

Posted

2 weeks ago

Pasig, National Capital Region

Onsite

PHP 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Support Associate role at 2X involves providing technical support and solutions for IT-related issues. Candidates should possess a solid understanding of IT systems and excellent customer service skills. The position is based in Pasig, requiring on-site presence. This is a full-time role suitable for junior-level applicants looking to grow in the IT field.

About Company

2X is a tech company focused on innovative solutions in the IT sector, providing customer support and technology services.

Core Requirements

  • Basic knowledge of IT systems
  • Familiarity with troubleshooting
  • Strong communication skills
  • Ability to work on-site
  • Customer service experience

Responsibilities

  • Provide technical support to users
  • Troubleshoot hardware and software issues
  • Maintain IT equipment and systems
  • Assist with IT service requests
  • Document support activities and resolutions
  • Collaborate with team members on projects
  • Assist in onboarding new employees

Must Have skills

Technical supportTroubleshootingCommunicationCustomer serviceIT systems knowledge

Nice To Have Skills

Problem-solvingTime managementTeam collaborationSoftware familiarityAdaptability

Job Keywords

IT SupportTechnical SupportCustomer ServiceTroubleshootingJunior

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