Semesteria Logo
NAB Innovation Centre Vietnam

IT Service Manager

NAB Innovation Centre Vietnam

Posted

2 days ago

Ho Chi Minh City, Vietnam

Remote

VND 10M

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Service Manager position at NAB Innovation Centre Vietnam involves overseeing IT services and ensuring seamless technology operations. Candidates should have a solid background in IT management and service delivery. This role is hybrid, based in Ho Chi Minh City, Vietnam. Aiming for mid-level professionals, the position also offers growth opportunities in a dynamic environment. Applicants can expect competitive salaries and the chance to work in a leading organization.

About Company

NAB Innovation Centre Vietnam focuses on technology solutions and innovation in banking. They aim to enhance operational efficiency and service delivery through cutting-edge IT services.

Core Requirements

  • Bachelor's degree in IT or related field
  • 3+ years of IT service management experience
  • Strong leadership skills
  • Excellent communication abilities
  • Project management experience

Responsibilities

  • Manage IT service delivery and support.
  • Oversee IT teams and operations.
  • Ensure adherence to service level agreements.
  • Implement IT service management best practices.
  • Collaborate with stakeholders on IT strategy.
  • Report on service performance metrics.
  • Manage budget and resource allocation.

Must Have skills

IT service managementLeadershipCommunicationProblem-solvingProject management

Nice To Have Skills

Agile methodologyCustomer service orientationData analysisTechnical knowledgeTeam collaboration

Tools Knowledge Requried

ITSM softwareProject management toolsData analytics platforms

Job Keywords

IT Service ManagerService DeliveryTechnology ManagementLeadershipProject Management

Similar Jobs