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Accenture services Pvt Ltd

IT Service Management Associate Manager

Accenture services Pvt Ltd

Posted

3 weeks ago

Greater Hyderabad Area

Remote

INR 100K

Mid Level

Full Time

Match

Skills

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Industry

Sema

Sema Summary

As an IT Service Management Associate Manager at Accenture services Pvt Ltd, you will oversee IT service management processes and drive initiatives to enhance service delivery. This role requires a strong background in IT management and experience in team leadership. Located in the Greater Hyderabad Area, the position supports hybrid work arrangements, allowing for a balanced work environment. Candidates should demonstrate effective communication and problem-solving skills, with relevant experience in service management.

About Company

Accenture services Pvt Ltd is a leading global professional services company specializing in IT services and consulting, enabling organizations to improve their performance and deliver better services to clients.

Core Requirements

  • Bachelor's degree in IT
  • 5+ years of IT service management experience
  • Proven leadership abilities
  • Strong communication skills
  • Analytical problem-solving skills

Responsibilities

  • Oversee IT service delivery
  • Manage service management processes
  • Lead a team of IT professionals
  • Collaborate with stakeholders
  • Implement service improvement initiatives
  • Monitor service performance metrics
  • Ensure compliance with regulations

Must Have skills

LeadershipIT ManagementService ImprovementCommunicationProblem-Solving

Nice To Have Skills

Project ManagementData AnalysisCustomer ServiceTeam CollaborationChange Management

Tools Knowledge Requried

ServiceNowJiraMS OfficeSlackConfluence

Job Keywords

IT ManagementService DeliveryHybrid WorkLeadershipService Improvement

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