IT Service Delivery Manager
UNIQLO
Posted
3 weeks ago
Pasay, National Capital Region, Philippines
Onsite
PHP 80K
Mid Level
Full Time
Sema Summary
As an IT Service Delivery Manager at UNIQLO, you will oversee service delivery in the IT department, ensuring smooth operations and optimal performance. This role requires managing a team, addressing client needs, and improving service processes. Candidates should have relevant experience in IT management, communication skills, and problem-solving abilities. The position is based in Pasay, National Capital Region, Philippines, and offers a full-time employment opportunity.
About Company
UNIQLO is a global apparel retailer known for its innovative clothing designs and commitment to quality.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in IT service delivery
- Strong leadership skills
- Excellent communication skills
- Problem-solving abilities
Responsibilities
- Manage IT service delivery teams
- Ensure alignment with client requirements
- Optimize service processes and workflows
- Monitor service performance and metrics
- Address and resolve service-related issues
- Collaborate with other departments
- Maintain documentation for IT services
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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