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Shangri-La Group

IT Officer

Shangri-La Group

Posted

2 weeks ago

Kota Kinabalu, Sabah, Malaysia

Onsite

MYR 5K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The IT Officer role at Shangri-La Group involves managing IT operations and support in Kota Kinabalu. The ideal candidate will handle technical issues, maintain systems, and ensure network security. Responsibilities include troubleshooting hardware and software problems, assisting staff with IT needs, and implementing IT policies. A strong understanding of IT systems and excellent problem-solving skills are essential for this role. This full-time position provides an opportunity to work in a dynamic hospitality environment.

About Company

Shangri-La Group is a leading hospitality company known for its luxury hotels and resorts, committed to exceptional service and creating memorable experiences for guests.

Core Requirements

  • Degree in Information Technology
  • Strong knowledge of IT systems
  • Excellent problem-solving skills
  • Experience in technical support
  • Familiarity with network security

Responsibilities

  • Manage IT operations on site
  • Troubleshoot hardware issues
  • Provide tech support to staff
  • Maintain computer systems and networks
  • Implement IT policies and procedures
  • Ensure data security and privacy
  • Assist with software installations

Must Have skills

IT supportNetwork securityProblem solvingTechnical troubleshootingCustomer service

Nice To Have Skills

Project managementData analyticsCommunication skillsTeamworkTime management

Tools Knowledge Requried

WindowsLinuxNetworking toolsHelpdesk softwareOffice suite

Job Keywords

IT supportnetworkingsystem administrationtroubleshootingtechnical support

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