Semesteria Logo
TaskUs

IT Analyst

TaskUs

Posted

2 days ago

Pasig, National Capital Region

Remote

PHP 70K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

TaskUs is seeking an IT Analyst for Problem Management. The role involves diagnosing and resolving technical issues, providing support for IT systems, and collaborating with various teams to enhance system performance. Candidates should possess skills in problem analysis and critical thinking. This is a full-time position based in Pasig, National Capital Region, Philippines, and offers a salary of approximately PHP 70,000 per month. Remote work flexibility is available.

About Company

TaskUs specializes in digital customer experience and integrated back-office solutions. They focus on technology and human relations to help their clients elevate their businesses.

Core Requirements

  • Bachelor's Degree in IT or related field
  • Experience in IT support
  • Strong problem-solving skills
  • Ability to work in a remote environment
  • Effective communication skills

Responsibilities

  • Diagnose IT issues
  • Provide technical support
  • Collaborate with teams
  • Enhance system performance
  • Document solutions
  • Train users on IT systems
  • Monitor system health

Must Have skills

Problem analysisTechnical supportCommunicationCritical thinkingTeam collaboration

Nice To Have Skills

ITIL knowledgeProject managementData analysisSoftware troubleshootingCustomer service

Tools Knowledge Requried

Help Desk SoftwareTicketing SystemRemote Monitoring Tools

Job Keywords

IT AnalystTechnical SupportProblem ManagementRemote WorkCollaboration

Similar Jobs