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PT Sigma Solusi Servis

Internet Technician

PT Sigma Solusi Servis

Posted

2 weeks ago

Gresik, East Java, Indonesia

Onsite

IDR 4.8M

Junior Level

Contract

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Skills

Experience

Industry

Sema

Sema Summary

As an Internet Technician at PT Sigma Solusi Servis, you will be responsible for providing on-site technical support for internet services in Gresik. The role requires knowledge of networking and troubleshooting, with a focus on customer satisfaction. Ideal candidates will have entry-level experience and a strong willingness to learn. A monthly salary of IDR4.8 million to IDR5 million will be offered. This is a contract position requiring on-site presence.

About Company

PT Sigma Solusi Servis specializes in providing internet solutions and related technical services in Indonesia.

Core Requirements

  • Technical diploma or relevant certification
  • Basic networking knowledge
  • Troubleshooting skills
  • Customer service experience
  • Ability to work on-site

Responsibilities

  • Provide on-site support for internet connectivity
  • Troubleshoot and resolve technical issues
  • Maintain customer relationships
  • Install and configure internet service equipment
  • Document service requests and resolutions
  • Coordinate with technical teams for complex issues
  • Educate customers about service offerings

Must Have skills

Networking knowledgeTroubleshooting skillsCustomer serviceTechnical communicationAnalytical skills

Nice To Have Skills

Experience with Wi-Fi setupKnowledge of internet protocolsFamiliarity with networking toolsTechnical documentation skillsProblem-solving ability

Tools Knowledge Requried

Network analyzersDiagnostic toolsConfiguration softwareCustomer support platformsService management tools

Job Keywords

internet techniciantechnical supportnetworkingtroubleshootingcustomer service

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