Incident Manager
Amaris Consulting
Posted
2 weeks ago
Singapore, Singapore
Onsite
SGD 8K
Mid Level
Full Time
Sema Summary
The Incident Manager role at Amaris Consulting focuses on overseeing production support incidents in Singapore. The position involves responding to incidents, managing teams, and ensuring optimal service delivery. The ideal candidate should possess skills in incident management and operations, with a mid-level background in IT management. This is a full-time, on-site position with a competitive salary likely averaging around SGD8000 per month.
About Company
Amaris Consulting is a global consulting firm specializing in IT, engineering, and management services.
Core Requirements
- Bachelor's degree in IT or related field
- Experience in incident management
- Strong problem-solving skills
- Ability to work under pressure
- Team management experience
Responsibilities
- Oversee incident response protocols
- Coordinate with IT teams
- Manage and track incident resolution
- Ensure SLA adherence
- Facilitate post-incident reviews
- Train support staff
- Develop incident management strategies
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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