Incident Management Analyst
Nasdaq
Posted
3 weeks ago
Taguig
Remote
PHP 50K
Full Time
Sema Summary
The Incident Management Analyst role at Nasdaq involves overseeing incident management processes and ensuring timely resolution of issues. This position requires strong analytical skills and is well-suited for individuals with experience in IT operations and support. The role is hybrid, based in Taguig, Philippines, and offers a full-time employment opportunity. Although the salary is not explicitly stated, a reasonable estimate is PHP 50,000 per month and candidates may expect a dynamic and supportive work environment.
About Company
Nasdaq is a global technology company serving the capital markets and other industries. It provides trading, clearing, exchange technology, regulatory, and securities services. Nasdaq is committed to innovation in financial markets.
Core Requirements
- Bachelor's degree in IT or related field
- Strong analytical skills
- Experience in incident management
- Ability to work in a hybrid environment
- Knowledge of ITIL practices
Responsibilities
- Monitor and manage incidents throughout their lifecycle.
- Coordinate with IT teams to resolve issues efficiently.
- Document and report on incident trends.
- Evaluate incident management processes for improvement.
- Communicate effectively with stakeholders.
- Ensure compliance with company policies.
- Assist in training other team members.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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