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Implementation Specialist
Meridial Marketplace
Posted
yesterday

Remote

MYR 5K

Freelance

Job Categories

Implementation Support Customer Project Service

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Sema Summary

As a Self Service Implementation Specialist for Meridial Marketplace, you will be responsible for managing and executing implementation projects in a remote capacity. This role requires strong communication skills and the ability to work independently while ensuring client satisfaction. You may need past experience in project management or customer support. The position is freelance, offering flexibility in your work environment.

About Company

Meridial Marketplace specializes in providing self-service solutions to enhance customer experience.

Core Requirements

Experience in project management
Customer support background
Strong communication skills
Ability to work independently
Problem-solving aptitude

Responsibilities

Manage implementation projects remotely
Communicate with clients to ensure satisfaction
Develop project plans and timelines
Identify and resolve client issues
Assist in training clients on services
Track project progress and report updates
Collaborate with cross-functional teams

Must Have skills

Project managementCustomer supportCommunicationProblem-solvingTime management

Nice To Have Skills

Technical knowledgeExperience with remote workClient relationship managementSales skills

Job Keywords

implementationproject managementcustomer supportremote workfreelance

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