Implementation Specialist
Connext
Posted
3 weeks ago
Philippines
Remote
PHP 40K
Junior Level
Full Time
Sema Summary
As an Implementation Specialist at Connext, you will assist a US-based client from the Philippines in onboarding and system setup while working remotely. Your role involves managing workflows, product activations, and supporting client transitions to full system utilization. The position requires at least two years of experience in implementation or client operations, along with a strong ability to coordinate projects. Notable benefits include work from home options and opportunities for career growth.
About Company
Connext is a global solutions provider established in 2014, specializing in building dedicated offshore teams for healthcare, finance, IT, and customer support. They partner with mid-market and enterprise clients worldwide and focus on operational excellence and employee satisfaction, boasting a high client retention rate and robust support structures.
Core Requirements
- Bachelor's degree or equivalent experience
- 2 years experience in implementation
- Experience with project management tools
- Strong organizational skills
- Clear communication skills in English
Responsibilities
- Manage client onboarding steps
- Create and maintain client databases
- Update customer information in CMS platforms
- Create projects in Jira
- Handle product implementations and registrations
- Coordinate workflow handoffs
- Maintain implementation records
Benifits
- Work from home
- Career growth opportunities
- Vacation leave
- Sick leave
- Maternity/paternity leave
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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