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Smith & Nephew

HR Customer Service Advisor

Smith & Nephew

Posted

2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia

Remote

MYR 6K

Mid Level

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

Smith & Nephew is seeking a mid-level HR Customer Service Delivery Advisor fluent in Japanese and located in Federal Territory of Kuala Lumpur, Malaysia. The role involves providing exceptional customer service in HR operations and supporting employees' queries effectively. Strong communication and organizational skills are essential for success. This full-time position is hybrid, allowing for a combination of in-office and remote work. Benefits are not specified, but the company values employee well-being and engagement.

About Company

Smith & Nephew is a global medical technology company that develops and manufactures advanced medical devices and healthcare solutions.

Core Requirements

  • Bachelor's degree in HR or related field
  • Fluency in Japanese
  • Experience in HR customer service
  • Excellent communication skills
  • Strong problem-solving abilities

Responsibilities

  • Respond to HR-related inquiries
  • Provide support for employee onboarding
  • Manage employee records and data
  • Assist in HR policy implementation
  • Collaborate with team members to improve service delivery
  • Track and report HR metrics
  • Facilitate training sessions when required

Must Have skills

Japanese fluencyHR knowledgeCustomer serviceProblem-solvingCommunication

Nice To Have Skills

Data analysisProject managementCross-cultural communicationTeam collaborationAdaptability

Job Keywords

HRCustomer ServiceAdvisorJapaneseKuala Lumpur

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