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CBRE

Helpdesk Executive

CBRE

Posted

yesterday

Chennai, Tamil Nadu, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Helpdesk Executive at CBRE, you will be responsible for providing technical support to clients and resolving issues efficiently. This role requires excellent communication skills and a customer-focused mindset. Ideal candidates should have a strong foundation in IT and be able to navigate complex support scenarios. This position is based in Chennai, India, offering a full-time opportunity with potential for professional growth.

About Company

CBRE is a global leader in real estate services and investment, providing a range of services to occupiers and investors worldwide.

Core Requirements

  • Bachelor's degree in a relevant field
  • Excellent communication skills
  • Strong IT knowledge
  • Customer service experience
  • Ability to work in a team

Responsibilities

  • Provide technical support to clients
  • Troubleshoot and resolve issues
  • Maintain documentation of issues
  • Assist with IT system administration
  • Communicate effectively with users
  • Collaborate with IT team members
  • Ensure customer satisfaction

Must Have skills

CommunicationIT SupportProblem SolvingTime ManagementTeamwork

Nice To Have Skills

Multilingual skillsCustomer Relationship ManagementTechnical WritingProject ManagementData Analysis

Tools Knowledge Requried

Helpdesk SoftwareTicketing SystemMicrosoft OfficeRemote Support Tools

Job Keywords

helpdeskIT supportcustomer servicetechnical assistanceproblem solving

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