Helpdesk Analyst
Computacenter
Posted
4 weeks ago
Greater Kuala Lumpur
Remote
MYR 3K
Junior Level
Contract
Sema Summary
The Helpdesk Analyst role at Computacenter involves providing IT support and assistance to users in a hybrid work environment. Candidates should be proficient in handling help desk queries, resolving technical issues, and communicating effectively with customers. The position is targeted towards junior-level professionals with a focus on support and customer service skills. This role is suitable for those located in Greater Kuala Lumpur, Malaysia, and offers a contract employment type. The monthly salary is estimated at MYR3000.
About Company
Computacenter is a leading IT service provider that focuses on delivering exceptional technology solutions and services to customers. They specialize in providing support for business IT needs.
Core Requirements
- Strong communication skills
- Proficient in IT support
- Ability to work in a hybrid environment
- Customer service orientation
- Able to speak Tagalog
Responsibilities
- Provide technical support to users
- Assist in troubleshooting IT issues
- Maintain helpdesk records
- Support remote users
- Communicate effectively with clients
- Handle IT inquiries
- Collaborate with IT team members
Must Have skills
Nice To Have Skills
Job Keywords
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