Help Desk Technician
Social Media Hub ZA
Posted
2 days ago
Singapore
Remote
SGD 4K
Junior Level
Part Time
Sema Summary
The Help Desk Technician at Social Media Hub ZA will be responsible for providing IT support and troubleshooting assistance. The role requires excellent customer service skills, as the technician will interact with users to resolve technical issues. Candidates will typically be in a junior experience level and should possess basic knowledge of IT systems. This part-time position is based in Singapore, with a hybrid work model available. Additional training and development opportunities may be provided to enhance technical skills.
About Company
Social Media Hub ZA specializes in connecting people and brands through innovative digital solutions.
Core Requirements
- Basic IT knowledge
- Customer service experience
- Technical problem-solving skills
- Communication skills
- High school diploma or equivalent
Responsibilities
- Provide technical support to users
- Troubleshoot hardware and software issues
- Assist with network connectivity problems
- Respond to customer inquiries promptly
- Document technical procedures and solutions
- Collaborate with IT team for escalated issues
- Maintain computer systems and software updates
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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