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TOG Indonesia

Help Desk Technician

TOG Indonesia

Posted

2 weeks ago

Jakarta

Onsite

IDR 5M

Junior Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The Help Desk Technician at TOG Indonesia is responsible for providing technical support to users, troubleshooting hardware and software issues, and ensuring seamless IT operations. This contract role is ideal for junior candidates looking to gain hands-on experience in a fast-paced environment. The position is located in Jakarta, Indonesia, and does not offer remote work options. Applicants should be prepared for in-person assistance and potential technical challenges.

About Company

TOG Indonesia is a technology company focused on providing IT solutions and support services.

Core Requirements

  • Bachelor's degree in IT or related field
  • Basic knowledge of computer systems
  • Strong troubleshooting skills
  • Excellent communication abilities
  • Customer service experience

Responsibilities

  • Provide technical support to end-users
  • Troubleshoot hardware issues
  • Assist with software installations
  • Document issues and resolutions
  • Configure user accounts and permissions
  • Maintain inventory of IT equipment
  • Assist in IT training for staff

Must Have skills

Technical supportTroubleshootingCommunicationCustomer serviceTeam collaboration

Nice To Have Skills

Knowledge of networkingExperience with ticketing systemsTime managementProblem-solvingAdaptability

Tools Knowledge Requried

Ticketing systemRemote desktop softwareWindows OSOffice SuiteNetwork monitoring tools

Job Keywords

Help DeskTechnical SupportIT SupportUser AssistanceTroubleshooting

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