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C Smart International

Help Desk

C Smart International

Posted

3 weeks ago

Makati

Onsite

PHP 30K

Junior Level

Full Time

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Sema Summary

C Smart International is seeking a Help Desk professional to provide on-site technical support in Makati. The role involves assisting customers with technical issues and maintaining service quality. Candidates should possess strong communication skills and a willingness to learn. This is a full-time position, ideal for those at a junior level, looking to grow in the IT field. Competitive salary and benefits are part of the package.

About Company

C Smart International is a forward-thinking company dedicated to providing top-tier technical solutions and exceptional customer support.

Core Requirements

  • Basic IT knowledge
  • Customer service skills
  • Problem-solving ability
  • Effective communication
  • High school diploma

Responsibilities

  • Provide technical support for customers.
  • Resolve issues effectively and efficiently.
  • Assist with troubleshooting hardware and software.
  • Document and track technical issues.
  • Communicate with customers clearly.
  • Collaborate with team members for solutions.
  • Maintain high standards of customer service.

Must Have skills

Technical supportCommunicationProblem-solvingCustomer serviceIT knowledge

Nice To Have Skills

Time managementTeam collaborationAdaptabilityCritical thinkingMultitasking

Job Keywords

Help DeskTechnical SupportCustomer ServiceITTroubleshooting

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