Head of Client Services
SLI Consulting Inc.
Posted
4 weeks ago
Makati, National Capital Region, Philippines
Remote
PHP 0
Senior Level
Full Time
Sema Summary
The Head of Client Services will lead client engagement efforts in Makati, National Capital Region, Philippines. Candidates should possess senior-level experience in managing client relationships and delivering exceptional service. The role requires strategic thinking and strong leadership skills to enhance client satisfaction and retention. This position is hybrid, catering to the evolving needs of clients and team members.
About Company
SLI Consulting Inc. specializes in providing strategic consulting services and is dedicated to enhancing client relationships and driving customer satisfaction.
Core Requirements
- Bachelor's degree
- Strong leadership skills
- Proven client management experience
- Strategic thinking abilities
- Excellent communication skills
Responsibilities
- Lead client services team
- Develop client relationship strategies
- Ensure high client satisfaction levels
- Analyze client feedback for improvements
- Collaborate with other departments
- Define client service benchmarks
- Manage client escalations effectively
Must Have skills
Nice To Have Skills
Job Keywords
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