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Hyatt Place

Guest Services

Hyatt Place

Posted

4 weeks ago

Gurgaon, Haryana, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Hyatt Place is seeking a Guest Services professional to join their team in Gurgaon, Haryana. The role involves assisting guests with check-in and check-out procedures, addressing inquiries, and ensuring exceptional customer service. Candidates should possess strong communication skills and a passion for hospitality. This full-time position is ideal for individuals looking to grow in the hospitality industry and engage with guests on a daily basis.

About Company

Hyatt Place is a hotel brand that focuses on providing comfortable accommodations and exceptional services to guests. It is dedicated to creating a welcoming environment for both guests and staff.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team
  • Customer service experience
  • Basic computer skills

Responsibilities

  • Assist guests during check-in and check-out
  • Address guest inquiries and concerns
  • Maintain a clean and organized front desk area
  • Collaborate with team members to improve service
  • Provide information about hotel facilities and services
  • Handle guest complaints professionally
  • Ensure compliance with hotel policies

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkTime Management

Nice To Have Skills

MultilingualSales SkillsConflict Resolution

Job Keywords

Guest ServicesHospitalityCustomer SupportCommunication SkillsTeamwork

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