Guest Services Associate
Marriott Vacations Worldwide
Posted
3 weeks ago
Denpasar, Bali, Indonesia
Onsite
IDR 6M
Junior Level
Full Time
Sema Summary
The Guest Services Associate plays a vital role in ensuring a positive guest experience at Marriott Vacations Worldwide's resort in Denpasar, Bali. This full-time, junior position involves managing guest check-ins and check-outs, responding to requests and concerns, and maintaining safety and security protocols. The individual will need to communicate effectively, anticipate guests' needs, and support fellow team members. Benefits include travel discounts and medical coverage in a company that values diversity and career growth.
About Company
Marriott Vacations Worldwide is a global leader in the hospitality industry, dedicated to delivering memorable vacation experiences while fostering a culture of care, integrity, and collaboration. The company prioritizes the well-being of its associates, offering opportunities for personal and professional development.
Core Requirements
- High school diploma
- Customer service experience
- Fluent in Mandarin
- Strong communication skills
- Ability to handle multiple tasks
Responsibilities
- Check guests in and out efficiently.
- Respond to guest requests and inquiries.
- Maintain safety and security of guests.
- Help manage concierge operations.
- Provide assistance to guests with disabilities.
- Ensure cleanliness and organization of work areas.
- Engage with guests to enhance their experience.
Benifits
- travel discounts
- medical coverage
- dental coverage
- vision coverage
- paid time off
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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