Guest Services Agent
Grand Hyatt
Posted
3 weeks ago
Gurgaon
Onsite
INR 20K
Junior Level
Full Time
Sema Summary
The Guest Services Agent role at Grand Hyatt in Gurgaon focuses on delivering exceptional customer service to guests. Responsibilities include addressing guest inquiries, managing room reservations, and enhancing the overall guest experience. Ideal candidates should have strong interpersonal skills and a customer-oriented mindset. This is a full-time position for junior-level professionals. The job offers a competitive salary typical of the hospitality industry in India.
About Company
Grand Hyatt is a renowned global hospitality brand known for its luxury accommodations and exceptional service in various locations.
Core Requirements
- High school diploma
- Customer service experience
- Strong communication skills
- Ability to work in a team
- Willingness to work flexible hours
Responsibilities
- Welcome and check in guests
- Address guest inquiries and complaints
- Ensure guest satisfaction
- Manage reservations and room assignments
- Coordinate with housekeeping and maintenance
- Provide information about local attractions
- Assist with billing and payment processing
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
Similar Jobs
Guest Services
Hyatt Place
Gurgaon, Haryana, India
Guest Services Associate
Flow- Cocktails & Cuisines
Pune, Maharashtra, India
Guest Service Associate
ibis, ibis Styles, ibis budget
Ernakulam, Kerala, India
Client Services Associate
Truxcargo
New Delhi, Delhi, India
IT Field Services
MKS Inc.
Gurgaon, Haryana, India
Client Services Representative
Paperboat Labs
Bhubaneswar, Odisha, India
Client Services Representative
Zigsaw
Bengaluru, Karnataka, India
Service Desk Analyst
Wipro
Pune, Maharashtra, India
Service Desk Analyst
Stantec
Pune, Maharashtra, India
Service Desk Analyst
Bell Integration
Hyderabad, Telangana, India
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.