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Guest Service Associate
Aufside Hospitality
Posted
3 weeks ago

Pune, Maharashtra, India

Onsite

INR 30K

Full Time

Job Categories

Hospitality Customer Service Sales Support

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Sema Summary

The Guest Service Associate role at Aufside Hospitality in Pune involves providing exceptional customer service to guests and ensuring a pleasant experience. Responsibilities include greeting guests, managing check-in and check-out procedures, and addressing queries and complaints. Candidates should possess strong communication skills and a friendly demeanor. The position offers full-time employment and is located on-site in Pune. While specific experience requirements aren't mentioned, a background in hospitality or customer service is advantageous.

About Company

Aufside Hospitality specializes in providing top-notch hospitality services, focusing on enhancing guest experiences through attentive service and quality offerings.

Core Requirements

Strong communication skills
Customer service experience
Ability to work in a team
Problem-solving abilities
High school diploma

Responsibilities

Greet and welcome guests upon arrival
Manage check-in and check-out processes
Address guest inquiries and complaints
Provide information about hotel services
Assist in managing reservations
Handle guest requests promptly
Ensure a clean and welcoming environment

Must Have skills

Communication skillsCustomer serviceTeamworkProblem-solvingAttention to detail

Nice To Have Skills

MultilingualSales skillsConflict resolutionTime managementAdaptability

Job Keywords

hospitalitycustomer serviceguest relationscommunicationproblem solving

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