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Guest Service Agent
Marina Bay Sands
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 3K

Full Time

Job Categories

Service Hospitality Customer Support Guest

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Skills

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Industry

Sema Summary

The Guest Service Agent at Marina Bay Sands is responsible for delivering exceptional service to guests in the minibar department. Candidates should possess strong customer service skills, an ability to engage with guests, and attention to detail when restocking and managing the minibar. The role is full-time and based in Singapore, focusing on ensuring a memorable and enjoyable guest experience. Salary is competitive, and applicants can expect numerous interactions with diverse clientele.

About Company

Marina Bay Sands is a premier entertainment destination in Singapore, offering a luxurious stay, dining, and leisure experiences. The company is renowned for its innovative architecture and high-quality service.

Core Requirements

Strong communication skills
Customer service experience
Attention to detail
Ability to work in a team
Flexibility in working hours

Responsibilities

Assist guests with minibar inquiries
Restock minibar supplies regularly
Engage with guests to enhance their experience
Maintain cleanliness of minibar areas
Handle guest complaints professionally
Collaborate with team members for efficient service
Report inventory needs to management

Must Have skills

Customer serviceCommunicationAttention to detailTeamworkProblem-solving

Nice To Have Skills

MultilingualHospitality experienceSales skillsTime managementConflict resolution

Job Keywords

guest servicehospitalitycustomer supportservice agentSingapore

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