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Guest Service Agent
Marina Bay Sands
Posted
3 weeks ago

Singapore

Onsite

SGD 3K

Full Time

Job Categories

Customer Service Hospitality Tourism Events

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Sema Summary

Marina Bay Sands is seeking a Guest Service Agent for its Pools and Recreation department in Singapore. This role involves providing a high level of customer service in a dynamic hospitality environment. The ideal candidate should possess strong communication and interpersonal skills, ensuring guest satisfaction and positive experiences. As a full-time position, it offers a competitive salary of SGD3000 per month. Experience level is unspecified, making this role suitable for a range of applicants.

About Company

Marina Bay Sands is a premier integrated resort in Singapore, known for its luxurious accommodations and world-class leisure facilities. It combines a hotel, casino, and entertainment offerings in a unique architectural setting.

Core Requirements

Responsibilities

Provide exemplary customer service to all guests.
Assist guests with pool and recreation inquiries.
Maintain cleanliness and organization in recreation areas.
Handle guest complaints and ensure satisfaction.
Work collaboratively with team members.
Monitor pool and recreation facilities for safety.
Engage with guests to enhance their experience.

Must Have skills

Customer ServiceCommunicationInterpersonal SkillsProblem SolvingTeamwork

Nice To Have Skills

Hospitality KnowledgeMultilingualConflict Resolution

Job Keywords

Guest ServiceCustomer SupportHospitalityRecreationSingapore

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